Broken dryer

SOLVED
Neighbor
I purchased on 4/9 a washer dryer set in the evening looks great the guy started a cycle on both units to show that they work.Both do run but the washer has a mildew smell and black stains on the plastic inside the washer and the dryer runs but there is no heat! They came with 60 day warranty but the guy is not answering his phone what rights and responsibilities do I have in this situation. Thank you in advance
1 ACCEPTED SOLUTION

Accepted Solutions
Community Helper
@Shy1917--Hello & welcome to the OfferUp Community Forums!! If there is a 60 day warranty & the seller isn't responding, I would reach out to customer support to file a claim. Perhaps they can assist you.

https://offerup.com/support/new
1 REPLY 1
Community Helper
@Shy1917--Hello & welcome to the OfferUp Community Forums!! If there is a 60 day warranty & the seller isn't responding, I would reach out to customer support to file a claim. Perhaps they can assist you.

https://offerup.com/support/new