I'm new to the website and failed to provide my customers with complete reviews. I'm afraid one of my customers must have been unhappy with the incompleteness of my review and decided to ding me a star. My three transactions were flawless, and I gave 5 stars to all three of my buyers. However, I incorrectly assumed that I was supposed to choose just one positive characteristic of each buyer, so I only chose one characteristic to review them on. It was an honest beginner's mistake that must not have set well with one of my buyers. Again, all three of my transactions were perfect, and I thought I was leaving stellar feedback to all three of my customers. I strive to provide a customer service experience second to none and take these things seriously. Is there any way to reset and, thereby, revise the three reviews? I got dinged a star. I'm a Powerseller on another website with perfect feedback ratings. I'm not used to anything but perfect feedback scores. I'm disappointed right now. Sometimes, despite your best efforts, things go wrong.