1:How on earth do I get hold of admin?? There is no phone number, no direct link - nothing at all. 2:How can I unblock the scam buyer to complete this “return” & be done with it (plus get proof to admin of the buyers little scam) Recently I had a buyer (NEM) request a return, claiming an item had arrived broken. I asked to see photos of the damage to the item, to which I was sent very poorly taken photos of an item which was clearly not what I had sent (I have never seen a Princess House parakeet Figure look anything like what I was shown)
I approved the return & was sent back the box I had shipped it in - only to find a little blue car inside. Not the “broken” Princess House bird, the hotwheels or either of the Breyer Horse I had shipped.
I have no intention to letting this scam slip past me. But a word of advice for other sellers - do not approve a return unless you can be 100% sure the buyer is not pulling a fast one.