Items not showing up

Level 1
Anyone have a problem with their items not showing up? I got a email on a potential buyer, i open my app and my items are gone and no messages.
3 REPLIES 3
Level 9
You may be getting ghosted for rule breaking.

Have you been posting duplicates, stock images, want ads or ads with text only?

If not reach out to support and explain your situation. Send them some screenshots once they reply.

https://offerup.com/support/new/
Level 1
No, I just now reposted all that I had for sale, but I'm sure I lost a sale because of whatever happened, and I'm taking ur advice and sending a message now!! Thank you so much!!
Level 9
Also, it's possible whoever inquired about the item is still listed in your emails if you have not unsubbed from that option in the past.

So, that's one way you can reach the potential buyer. See if that works.