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Having the same issue cant reply to buyers on the app. Says I have to now Join TruYou to continue. And add my government-issued form of ID to continue. I was told this by 2 OfferUp Support Advocate. Now you are forced to join TruYou. Im already verified with my email. phone # and facebook. Guess they never heard of Identity Theft.
Welcome - @hslice13 If you’re using the shipping option also dealing in high value items or dealing in high value items. Accounts could get flagged for both parties safety asking the members that are not ID verified that they become TruYou members. at this point I recommend joining TruYou.
TruYou shows buyers and sellers that they can trust you more easily. When you apply, we’ll check your state-issued ID (like a driver's license), your cell phone number, and a selfie you take from inside the app. For security, we don’t store your ID on our platform, and buyers and sellers won't see your ID, phone number, or selfie. Once you’re verified, you'll get a special TruYou badge on your public profile.