No response from OfferUp.

Level 3
In the beginning of my journey with OfferUp, I have been able to chat with a representative to help with technical issues. Usually you need to wait for a response then initiate a chat session. Now i never get a response. Does anyone know what the problem is? Is it on my end? I don’t know.
Level 2
I get the same thing. I asked for help on many many situations and they respond sometimes and it has nothing to hardly do with anything I ask. So if anybody knows how to get ahold of somebody let me know cuz they're I still got a lot of questions I need answered