Please somebody help me, i cannot message anyone anymore

Neighbor
I gave my email address to someone I didn't mean to do wrong I had no idea I'm not supposed to put my email and I'm very sorry I won't do it ever again please allow me to communicate with others again
8 REPLIES
Level 1
Gave out my phone number I’m sorry and it won’t ever ever happen again I’m so sorry and please let me communicate with others again please.
Level 6
You both have to wait 24 to 48 hours before it clears up. If that doesn't work, you would have to contact customer support.
Level 1
So there is nothing i can do then??
Level 6
Aiden gave you some suggestions.

Contact support or wait it out:
https://offerup.com/support/new/
Highlighted
Level 10! You're a 10!
@Ariana4--Hello & welcome to the OfferUp Community Forum!! It's important for your safety that you don't share personal information with others, & keep all communication with in the OfferUp app. You can reach out to customer care for further assistance:


OfferUp Customer care
https://offerup.com/support/new/
Level 10! You're a 10!
Error; R37KPRMM or messages saying your about to Violate OfferUp guidelines

Usually mean you are doing something against OfferUp guidelines, which is fixable! Just make sure you aren't sending out personal information or sending people the same exact message as it may be flagged as spam. or perhaps a mislabeled server error if you believe you've done nothing wrong.

If you're in good standing the issue will resolve itself. You should be able to message after 24/48 hours, if not I would recommend contact OfferUp customer care from the link below. I have also added the OfferUp selling app guidelines below as well. 🇬🇧😎🔚

OfferUp Customer care
https://offerup.com/support/new/

Community Standards/Guidelines:  https://ask.offerup.com/887968861

Posting Rules: https://ask.offerup.com/887969001
New Member

I can't respond anymore they want me to join truyou and I don't want to give offer up my info

Level 10! You're a 10!
@Aaryana3Maat Welcome to the OfferUp Community forum,

Aaryana3Maat If you are finding yourself being asked to join TruYou, it's either because you have high-risk items or something you are doing is not following the Posting Rules. So make sure you are not screen shooting items and spamming, you're not including personal information such as address or phone numbers, etc. I’ll also add the customer care link below if needed. 😎🇬🇧🔚

You can also contact OfferUp through Twitter at OfferUp if this option is available to you.

OfferUp Customer care
https://offerup.com/support/new/