The truyou option does not work for me

Level 1
The truyou option does and has not work for me for over 2 weeks. I get a message thst states....error try again......i try 2-4 times a day.
I need to put my debit card number to get paid for something i sold over 2 weeks ago.....how can i fix this or can i just get my money sent to my p.o box by offer up?
1 REPLY 1
Community Helper
Offerup doesnt send checks. Have you tried the website? If so and it still doesnt work, contact support. https://offerup.com/support/new/