I made a purchase through OfferUp shipping. I received my package today. The item still showed as not delivered. The seller assured me that item is Authentic but when I received it’s a counterfeit. I tried to submit Buyer Protection Claim but OfferUp won’t let me and it says I need to wait till my package is delivered. Well it did! I just want to know how I can send this fake LV wallet back and get my refund per OfferUp Buyer Protection Plan.
I also can't submit buyer protection claim. I ordered some item on friday, and on sunday when i tried using it i saw, it was missing some parts and thus can't be used. But when i tried submitting buyer protection claim it says its expired. I don't know what to do.