Not being able to rate buyers (or sellers) for not showing up is a big negative in my opinion. This basically makes the rating system useless since someone can have twenty 5-star ratings yet be a no-show half the time. If you can't get rated for not showing up what's the purpose of ratings? I say all this on the heels of meeting yet another buyer today who had all 5-star ratings but who didn't show up. I can't give them a negative rating for not showing up because nothing was bought or sold. That's very unfortunate.
@dfwpike Thanks for being honest about your feedback. This is something we constantly think about on how to make it a better experience for our users, so your feedback is really appreciated.
Do you find the new OfferUp profiles helping at all? Do these people who don't show have "Reliable" "On-time" or any other highlights on their new profiles? There's more here on the new profiles on our blog, but I would love to hear if you think they have helped in any way and what other features we can add to help with this in the future.
I had a very similar experience myself recently. Like you mentioned this person had very positive ratings but totally led me on and never showed up. Did not apologized either for compromising my time; or had the decency to follow up. Very frustrating when you are dealing in good faith. Thanks for sharing. Hopefully offer up will come up with a system to rate these no shows.
@Idriveseller We are definitely looking into ways to help with this. I'd also love to hear what you guys think about what we could add to make it better for everyone involved.
Being able to give a negative rating would at least somewhat deter "seasoned" buyers/selllers from no-showing. As far as new members with no ratings, give them the boot! LOL
Maybe Offer up could create a button for no-show’rs / no notification to push that says “changed my mind”. This may actually work, especially if the sellers had a button to push indicating a “no-show/no notification ”. And maybe persons with a certain amount of no show /no notification could forfeit their offer up privileges for 30 days.