I had the same problem. I deleted and redownloaded the app numerous times with no results. I finally contacted customer support and the next day, it started working right again. They did something, what I don’t know!
I usually will reply saying, I have had many inquiries but I am 1st come 1st serve so yes this is available. Even nice people will say they want something then ...ghost. If it's a rediculous lowball I say, No thank u! Some will reply saying well it's your loss...which I reply...thanks!