Welcome to class everyone! Here we will go over the ins and outs of using this Online Community.
Our Online Community allows like-minded individuals to make connections, network, come together in a fun and collaborative way, and they allow for your voice to be heard. If you are reading this, chances are you have already made yourself familiar with the community, but you may have questions. My goal is to answer most of the questions you may have!
Signing up shouldn’t be too difficult, provided you already have an OfferUp account. Once you’ve signed into your OfferUp account, you’re eligible to start posting and earning those Badges and Kudos right away. Keep in mind, if you are coming to these forums from the web (rather than from in the app) you'll want to be sure you're logged in before responding. As long as you see your avatar in the upper right-hand corner, you're in!
But how do I start a topic?!
If you’re signed in, you’ll see this! If you aren’t signed in, you won’t have this option.
Once you select “Start a topic”, you’ll have a couple different text boxes that you’ll be adding to, similar to drafting an email. You’ll want to enter a Subject, the Body of your message, and any relevant tags that you think go along with your new topic.
If you want to get fancy, you have a couple tools to enhance your post! You will be able to bold, italicize, underline, or
strikethrough. That triangle with a ! will hide the text of your post as a spoiler, and you can add emojis here as well!
Once you have created your new post, stand by as the responses start coming in! Once you’re ready to respond to someone, hit the “Reply” button, and draft your perfect response. Then just hit “Post” once you are done. If you want your response to alert someone to your post, put a @ before their forum username and it will notify them of your post!
Want to receive an email notification when someone responds to your thread? Check this box to the right of the Subject line.
Who wants a Kudo?
Everyone wants Kudos! See a good thread or post within a thread you like? Give it a thumbs up! This is an easy way to interact and engage with the other community members. If you’re a bit too shy to start your own topic, but want to show you liked one that you’ve read, giving out Kudos is for you! You’ll see a thumbs up icon on each post which will give the author a Kudo from you right away! Did you give someone Kudos when you didn’t mean to? You can just click the thumbs up again and it will go away.
Did you open a new topic and receive the perfect response, or read something that answers the topic? You can mark a response as an Accepted Solution. Doing so will help out other community members who may be wondering the same thing. The Accepted Solution will be the first reply you see in that topic before scrolling through to the other replies. Be careful to not accidentally hit that Accept button though - only a Community Manager can remove this tag once it has been selected.
Want to send someone a Private Message, or read one that you may have received?
Clicking the envelope icon will bring you to your Private Messages inbox. You can privately discuss topics with other community members or reach out to a Community Manager for help this way! If you click on your Sent messages, you’ll be able to tell if a community member has read your message or not. If they haven’t yet read your message, you’ll see a green bar to the left of your message. If they did read it, there won’t be a bar.
An unread message will look like this -
A read message will look like this -
You will want to click on the subject line to read the message, which will allow for you to Delete or Reply to the message. This is also where you can report a message if it is inappropriate -
If you have friended anybody through a Private Message conversation, you can click on the Friends section to see what your friend was most recently up to -
Interested in seeing only the Latest Posts or Top Kudoed Authors?
If you click on the main Discuss landing page, you’ll see a section that will list the 5 most recent posts. To the right of that, you’ll see a section of the Top Kudoed Authors - if you’re competitive you’ll want your name here eventually!
Not a fan of our Discussion Forums? Have no fear! Check out our Blog here
This is where you can check out any major Announcements, Feature descriptions, our TruStories which highlight stories from our community, and best Tips from us and your fellow community members. We try to post new blogs often, so be sure to check out the Discover tab regularly!
Have a question about something that isn’t listed above? Check out our FAQ! There is a ton of information there that goes into great detail on everything I touched on in this blog. Still have questions? Let us know in the comments below.
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