Empowering people to buy and sell locally, with simplicity and trust, has been OfferUp’s mission since day one. Meeting people face-to-face and exchanging items in person, has been the cornerstone up to this point, but why stop there? Why not open your doors to all of OfferUp community members across the country?? Imagine completing a transaction at your local police department, while on your way to ship a package to someone across the U.S. Your customer base just got a whole lot bigger. Welcome to the world of shipping on OfferUp.
You asked, we listened. We’ve been inundated with requests to offer the ability to ship, and it’s finally here. But how does shipping work? Here, we’ll give you the deets. Don’t worry, though. If you’re still inclined to meet face-to-face, that doesn’t go away. Local is who we are, and will continue to be. Shipping just allows us to meet the needs of our community so you have the opportunity to discover more value and make the best deals and sell nationwide, by facilitating payment and shipping help right from the app.
To be eligible to ship your item, you must have a confirmed email, and your item must weigh less than 20 lbs, be smaller than 108 inches in length + width, and be offered for sale at less than $500. Keep in mind that you will be responsible for complying with all applicable laws and regulations regarding mailing. Please see the USPS shipping restrictions webpage for more information.
Sellers: post your items in a few easy steps, just like always. Click “Sell & ship nationwide” to make your shippable items visible to buyers across the country.
Buyers: search for items in the “Shipping” category to see what’s available from neighborhoods around the U.S. Then click “ship to me” to connect and make an offer.
When the seller accepts, they’ll print the shipping label from OfferUp, package up the item and take it to their nearest US Post Office to send. We’ll process the buyer’s payment when the item is scanned at the Post Office, and OfferUp will send a tracking number so both buyer and seller can track the item’s progress.
When the buyer receives the package, they have three days to evaluate it. When the buyer accepts the item, the seller gets their payment minus the fee for showing nationwide. Note: we use Stripe as our payment processor, and all transactions are manually reviewed. Once the item has been shipped, and the buyer has evaluated the item, the seller can then move their money to their bank account after everything has been completed.
We’re so excited to hear your feedback and your shipping stories! Remember, we’re still in the very early stages of rolling this out to our entire community, so if there are any questions or concerns our Customer Care team is trained and ready to help! As always, we’re open to any feedback, so share away! What types of items are you going to have shipped to you?
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