Trust and Safety are incredibly important to us and that is where TruYou comes in. Many people ask us, “What exactly is TruYou? Is this something that I need?” Well, yes and no. You don’t actually need it to use OfferUp, but it is a very important way to let buyers and other sellers see who they can trust more easily. It gives people an increased sense of security in doing business with you, which will, in turn, increase your own rate of success. So while I won’t say you need it exactly to use the app, it is something you should definitely sign up for to use OfferUp successfully.
Here we’ll break down how to become a TruYou member and show you what it looks like to do so, and what it looks like when you become one.
Go into the app, and click on the Account icon in the bottom right-hand corner. [photo]
Click on “Join TruYou” right under your profile on the left-hand side.
You will be then taken to a TruYou page that looks like the one below.
Enter your mobile phone number, then send back the code we text you. Note that land lines and virtual phone lines won’t work for texting.
You will then need to take two photos of your government-issued photo ID: front and back.
Once you are done with that, it’s time to take a selfie! Just line up your face in the screen and blink your eyes to take the picture. Once that’s done, you’ll get an email confirmation.
If successful, you will see the shiny new TruYou badge on your profile.
How many of you are TruYou members? How big of a change have you noticed after becoming one? Share with us below!
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