Since we introduced NeighborUp, the feedback and support have been amazing. I wanted to share a letter about NeighborUp, written by Nick Huzar, our Founder & CEO of OfferUp, below.
The original post can be found on our OfferUp blog here
Make sure to follow along with us on our NeighborUp Instagram here. There are so many exciting things to come! As always, we'd love your feedback so feel free to reach out to us in the comments below!
By Nick Huzar, Founder and CEO of OfferUp
A little over 6 years ago, I was about to become a new father. I suddenly found myself trying to get rid of enough stuff to make room for a baby but at the same time buy enough to be prepared for a baby. Facing down that completely new set of household needs, I started thinking about all the people in similar situations — people trying to downsize, make a little extra money, or tackle a shopping list on a budget — and it quickly became obvious that there wasn’t a convenient way to buy and sell in our own communities.
That untapped opportunity was the original inspiration for OfferUp.
We’ve now been in business for six years, and it’s been an incredible journey. But as I look back, it’s not the long hours or the spreadsheets or the product plans that stand out. It’s the hundreds of people I’ve had the privilege to buy and sell with along the way. Their stories are what drive me, and the powerful effect of the connections people make on OfferUp are what keep us going every day.
It’s because of those connections that OfferUp is now the largest mobile marketplace for local buyers and sellers in the US. We are grateful to have become such an important part of millions of people’s lives, and we want to focus on fostering more of those connections both in and beyond OfferUp. That focus has required us to look hard at what makes rewarding connections possible, and we’ve realized that it all boils down to one thing. Trust.
For two people to come together on common ground for mutual benefit, they need to be able to trust each other. That’s why trust is the basis for every thriving marketplace in the world. But it’s not just vital to success in a marketplace like OfferUp. Trust is the bedrock of strong neighborhoods, strong cities, and strong societies. And OfferUp wants to help create more of it.
So we’re starting where we always do — with something simple. Last year we kicked off a community dinner series in Los Angeles called NeighborUp. The idea is that when we talk to each other openly about who we are and what we care about, we can start to understand where people are coming from and begin to build more trust.
Our first dinners in LA were such a success (you can read more about them here), we’ve made plans to take them on the road and help people across the U.S. host their own conversations, in their own neighborhoods.
Through the NeighborUp Community Program, we’ll be hosting events, convening dinners, and rolling up our sleeves with local businesses, civic leaders, and OfferUp members around the country. And we’ll be celebrating the connections and conversations we have along the way.
We’re looking forward to meeting you.
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