Error Code 5GG413V4

Neighbor
I received a message interested in an item I’m selling. When I went to respond error code 5GG413V4 popped up. Does anyone know what that means? I’m not finding anything online.
11 REPLIES 11
Community Manager

Welcome to our community, @Runner86

 

I definitely recommend reaching out to our Customer Care team! They will likely have more information on this error message. 

Are you still experiencing this?

Neighbor

I’ve had the smae problem with one seller since like last week and when I look for his product it’s not there any Oreo but it doe s say sold on my boards. It says forbidden error code 5.....

New Member
I'm having this same issue so I can't Mark sold. Yet I'm still receiving emails asking about this product. How do I contact customer care??
Community Helper

Welcome to the Community Forums @Lealiearellano6.

Try here for Customer Care. Good luck.

Level 1
Hello! Did you receive resolution on this? If so, how did you solve it? I have pickup scheduled for a table & chairs this weekend and was given the pickup address, but now cannot reach the seller or see our previous messages without this error code. Thank you!
Community Helper
@Sofievelyn welcome to the OfferUp Community forum,

Sofievelyn I would also recommend contacting customer care like @Mj_206 Community manager recommended in her previous post.
I’ll also add the customer care link below. 😎🇬🇧🔚

Forbidden Error code: 5GG413V4
I believe this may be the user block error code.

like Mj_206 said in her previous post the Customer Care team they will likely have more information on this error message. 

You can also contact OfferUp through Twitter at OfferUp if this option is available to you.

OfferUp Customer care
https://offerup.com/support/new/
Neighbor
Sofie, did you resolve this issue? The same thing happened to me. I messaged customer service but I haven't received a reply. Help pls!
Level 1
I'm having this same error code. Can you help me to resolve this issue?
Community Helper
@ldsb Welcome to the OfferUp Community forum,

ldsb please review my previous post above.