Filed a Buyer Protection claim, but haven't received anything

Level 3

I filed a buyer protection claim last week, but never received even a confirmation email about the claim.

I just got screwed out of $80+ on another purchase, and I don't want this to happen again, but I'm worried somehow my claim got f-ed up.

 

I have tried talking to support over twitter, but that was worthless and they stopped replying. 

How do I talk to someone and get my issues addressed and sorted out?

2 REPLIES 2
New Member

Just call credit card company. I filed claim and never had any communication from OfferUp. I think buyer protection is just marketing to get you to buy. Shame on you OfferUp.

Level 1

I've had the same issue. The order was cancelled and after speaking to the seller neither he nor I got the money. I contacted offerup twice. They still haven't gotten back to me.