Item not as stated

SOLVED
Neighbor
Sold item I thought brand new in a box only opened. Guy picked up didn’t take out of box. 24 hours later texting and calling item was missing a part wants all his money back
1 ACCEPTED SOLUTION

Accepted Solutions
Level 9
No refunds to anyone who picks up the item in person. Your item was already opened and unsealed. They had the opportunity to inspect and they didn't. Not your problem.
2 REPLIES 2
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Community Helper
It is up to you to give a refund. I operate on a no refunds if you do not open in front of me and inspect. If the buyer chooses to inspect after you two separate it is on them, not you. You choose to do what you think is best for you.
Level 9
No refunds to anyone who picks up the item in person. Your item was already opened and unsealed. They had the opportunity to inspect and they didn't. Not your problem.