Hello, has anyone had any issues with messages not going through to buyers? I have had a couple people message me with a question about my items and I have replied with the answer right away and then they don’t read it! I understand that some people will just stop responding when they aren’t interested anymore, but why would someone take the time to ask a question and not even bother to read the answer? It’s showing that the answer to their question wasn’t even read. The thing is, it’s making me wonder if my messages are actually going through. It’s been 6 days on one of them and still shows they never looked at it. I check their profiles and it seems that they are active users with multiple items and positive reviews. Seems odd.
I gather that the issue lies within the app's bothersome notification prompts. If a user leaves the app set to always notify, they'll be bombarded with unnecessary air notifications regularly. This prompts the user to disable said notification features and thusly will not see that you've replied to their message.
Offerup should stop trying to advertise through these notifications and ONLY notify it's user base of replies/notifications to items which pertain to their previous actions.