Came here looking for answers
A buyer purchased an item yesterday and I am trying to ship today. I was shocked when I opened the label and it shows UPS instead of USPS. I have relisted this item several times, simply by copy/paste into a new listing, then archive the old. I do not ever recall getting a notice about carrier changes, yet here it is. The label is showing a 2 lb package, but it weighs 3 lbs 1 oz. What am I supposed to do?
There is ABSOLUTELY NOTHING CONVENIENT about shipping through UPS.
Offerup is very quickly becoming everything that drove me away from selling on ebay. At least ebay has an actual customer service number you can call when theres a problem (might not speak English, but at least you can call) I cant stand that I have to come into a chat forum to ask a question and then hope to maybe get an answer from an offerup rep. This has me BEYOND FRUSTRATED right now, as I have an item that needs to ship.
I now have to go through my my 200+ listings and delete everything that weighs more than 8 ounces?????? This is crazy.
oh, looks like I just got an email reply to my customer service request. (checks email) NOPE, its an email saying I just earned a "Forum Ninja Badge". Are you kidding me? Im trying to run a side business and instead of a useful answer, I get a Forum Ninja Badge?
Forum Ninja Badge?
Seriously, are we 12?
I hear ya, I am beyond upset about this! I am livid!! have over 700 vinyl records listed on buy now shipping and they are all wrong now. I am going through them as fast as i can to remove those options on my listings. This will take up a huge chunk of my weekend! I had plans with my kids. I cant believe that they do not even think about what they are doing to us sellers who make them money!! They are for sure going to lose a lot of us for this.