@DionAbril please continue to be patient and wait for a response from the Customer Care team. Unfortunately, I don't have the same tools that they have to assist. If you have filed a buyer protection claim, you will get a response.
I can assure you that I have already escalated this to our Payments team. They are on it, and will reach out ASAP.
thank you so very much! I love this app so much but the people here who scam make it feel unwelcoming. Thats why im grateful for buyer protection and the forums for answers and solutions. Thank you
Did it all work out, @DionAbril? Dying for an update and wanna make sure the buyer protection all worked out.
This gives me an idea for a new blog post... hmmmm... stay tuned for that later today
yes...but....i checked my credit card account and it show it will take up to 6-8 weeks to complete and return my funds back to my card...while offer up said "You’ll see the refund of the original purchase price, including shipping within a few days, back to your original payment method." sooo i hope i wont have to be waiting soooo long just to recieve a pending refund....i know for sure ebay and others take less than a week to get this done. Can you clarify this?