Seller canceled order after I received item

SOLVED
Captain
So as the title States I am in a predicament with a seller. I messaged them about wanting a refund as I inspected the item today and it was damaged so they cancelled the order and now I do not know how I am going to get my money back. Someone please help.
1 ACCEPTED SOLUTION

Accepted Solutions

@Gronk234 

Sellers do not immediately get paid, so you have a chance to get a refund. If it has been less than 48 hrs since the the item was delivered, make contact with customer support and file a Buyer Protection Claim (refer to below link).

https://offerup.com/support/contact-us/

1 REPLY 1

@Gronk234 

Sellers do not immediately get paid, so you have a chance to get a refund. If it has been less than 48 hrs since the the item was delivered, make contact with customer support and file a Buyer Protection Claim (refer to below link).

https://offerup.com/support/contact-us/