Solved! Go to Solution.
That is the intended flow, @RevivalGypsy - once an offer is accepted, the buyer can no longer cancel the transaction. There have been a couple one-off issues which caused transactions to get canceled after the fact, but they seem to have been canceled by OfferUp and not the buyer. Our teams are happy to investigate any of these things!
Hi @ShellBell1979 welcome to the forum,,,,,,,,,,,,its hard to tell what was going on there ,,,,,,,its possible that he thought you were messing with him ,,,,,so he was messing with you back,,,,,,,,,,,,,,i gotta agree with @RevivalGypsy sounds like the whole transaction was messed up on both sides,,,,,,,,,,,,,but sounds like you do well with offerup , so i would not let one messed up transaction get you down,,,,,,,,,,some items are just to much of a hastle to ship,getting them packaged,
I think that offer up needs to qualify sellers how are going to be able to click on the ship button.
Shipping for sellers and if they can't do all of the below they should not be allowed to be apart of the nationwide shipping program.
1. Respond to all offers in 48 hours or less.
2. Ship with in 48 hours of any transaction.
3. When listing item you should already know the weight and have a box to be prepared to ship item.
I as a buyer am very frustrated with the whole shipping thing.
1. First I have to ask if it is available
2. Ask if they will ship. And gezz does that open a whole can of beans in most cases.
3 If we make it this far and I have to say only 10% of the time we do. Try to negotiate a price on what I am seeing and I have to say most listing do not give enough info to make a wise purchase.
4. Finally I here we agreed on everything and they have accepted the offer.
5. They Have not shipped or canceled the sale.
6. Something needs to be done this is a wast of buyers time.