Additional info to deposit from my account

Level 1

Hi guys,

 First time I  get paid for a Ship-to-me transaction

Offerup requires me to provide address information and last 4-digit SSN. 

Why I have to do that? Anyone get that issue too? 

I am an international student so I don't have SSN. What should I do?

I am Truyou Member

Thank you

5 REPLIES 5
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Level 1

I have the same problem I am an international Husband an do not have it, How can I receive my money, I  have pending money to income


@CalvinNguyen wrote:

Hi guys,

 First time I  get paid for a Ship-to-me transaction

Offerup requires me to provide address information and last 4-digit SSN. 

Why I have to do that? Anyone get that issue too? 

I am an international student so I don't have SSN. What should I do?

I am Truyou Member

Thank you



 

Tags (4)
Community Manager

Hi there! This is a requirement that comes from our Payment Processor, Stripe. I believe they usually require this additional information when the name on the transaction differs from the name for the bank account. It's just to ensure the right person gets paid. This information is not collected or stored by OfferUp at all. You may wish to contact Stripe for additional details on why they require this.

Neighbor

Did u solve this eventally?

Neighbor

so how can i solve this ? I have the same situation

New Member
Same problem here. Did you solve it?