Can’t send messages

I need help! I’m currently trying to sell something and trying to communicate with buyers but I can’t send messages back anymore! I keep getting the message that I need to confirm a phone number which I’ve tried already many times but I always get a pop up that “something went wrong” Smiley Sad someone please help! I’m really trying to be communicative, but it’s not allowing me Smiley Sad
2 REPLIES
Community Helper
‎kawaipurinsesu Welcome to the OfferUp Community forum,

kawaipurinsesu I always
recommend updating the app and clearing any cache/cookies on your device and browser you use to connect to OfferUp. This will give your app a little refresh and typically resolves most error messages.

You can troubleshoot yourself by signing out (clearing app cache / data) and then try to sign back in. 😎🇬🇧🔚

If the issue persists, I would recommend contacting customer care through Twitter at OfferUp or from the link below,

OfferUp Customer care
https://offerup.com/support/new/
Level 5
hey the same trhing happening to me a few hour ago i just reinstall this thing