Cannot receive any notifications

Level 2

I cannot receive any notifications from the OfferUp app on iPhone and iPad. I am a computer guy and have followed all the instructions/debugging steps, including:

- Turn off power saving mode

- Enable notifications of OfferUp in system setting

- Log out and re-login

- Uninstall and reinstall the app

- Try to use other accounts

 

I have seen discussions saying that having multiple devices/accounts in the same IP address will create problems. Could you help me to take a look at my current standing and help me to solve the issue?

1 REPLY 1
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Level 9
You will need to contact support https://offerup.com/support/new/ or offerup twitter support https://mobile.twitter.com/offerupsupport

Let them know your model number, version etc.