Cannot send message to seller

SOLVED
Community Helper
@steamer70 let see what Elin will say. Hang in there.
Level 3

thank you

 

Community Helper
@steamer70 your welcome, if you ever need to contact the customer support team, Go to your ( my account page ) in the app on the right side upper you’ll see a green round gear you tap on that, it opens to your settings, page find help tap on it. Then tap on technical support.
Level 3

Ya I already sent them 2 messages and havent received a reply yet...a few hours ago

Community Helper
@steamer70 Ok good. 👍
OfferUp employee

@steamer70 Hey there! Make sure you are not sending any messages that violate our Community Guidelines like sending your phone number or email address as that's what may be causing that. Let me know when you can. 

Level 3

Still unable to send messages,lost out some really good deals....no one seems to help,really disapointed...was great when I started and have to positive transaction,and now cant offer anything...Smiley Sad

Community Helper
@steamer70 I’m trying hang in there.
OfferUp employee

@steamer70 I've responded to your Private Message. Please let me know if you have any other questions about your account.

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Community Helper
@steamer70 that’s great you’re up and running again 👍