Cannot send messages to buyer, R37KPRMM error

Community Helper
@jcvette let me be one of the first to welcome you to the OfferUp Community forum,

jcvette if you’re getting an Error; R37KPRMM or messages saying your about to Violate OfferUp guidelines

Usually mean you are doing something against OfferUp guidelines, which is fixable! Just make sure you aren't sending out personal information or sending people the same exact message as it may be flagged as spam. or perhaps a mislabeled server error if you believe you've done nothing wrong.

If you're in good standing the issue will resolve itself. You should be able to message within 24/48 hours at the latest. If not I would recommend contact OfferUp customer care from the link below. I have also added the OfferUp selling app guidelines below as well. 🇬🇧😎🔚

OfferUp Customer care
https://offerup.com/support/new/

Community Standards/Guidelines:  https://ask.offerup.com/887968861

Posting Rules: https://ask.offerup.com/887969001
Hi. I’m having this same problem in the app, can you please help me out?
Hi. I’m having this same problem in the app, can you please help me out?
Cannot send messages to buyer, R37KPRMM error

Hi. I’m having this same problem in the app, can you please help me out?
Level 9
See Hotrods reply above your message.

It should clear up after some time if you have done nothing wrong.

Also you posted correctly the first time no neee to triple post.
Do you know how long? Thanks I appreciate the answer. Sorry for the triple post it was a mistake.
Level 9
When it happened to me it took a couple hours.

Give it 24 is my advice before you go contact support.
Level 1
How do I fix it I got the same error code
New Member
I am having the same issue.
The only message I have sent is stating that I would like to take a look at the item.

The seller has responded but now I can’t respond back.

We were arranging to meet today. So waiting 24-48 hours hoping the issue will resolve is not an acceptable solution.
Highlighted
Level 9
@svnbll

Server side issues happen unfortunately.

Try and contact the buyer / seller via the www website as a temporary workaround.