Offerup deleted the conversation between me and the seller who sold me a bed frame with broken center legs. I asked Offerup to provide our conversation history but they rejected my request unless I file a police report and have a case number then they will be able to assist my local law enforcement agency in their investigation. Does Offerup have the right to delete my conversation? Is it stated in their policy? Do I really need to file a police report for reviewing my own conversation with the seller? Can someone help me? Thank you.
I am not planning to file a police report at this point. He once refunded the money to me via PayPal and then he reported to PayPal that he did not receive the bed frame so PayPal made a debit on my PayPal account without any investigations. It is not I did not want to return the bed frame, I was unable to return it to him. I have insisted to return the bed frame in person so we can make this whole thing clear but the seller refused it. He told me that he does not have time for this and only willing to refund the money via PayPal. After I confirmed receipt of the refund his OfferUp account became inactive so I was unable to contact him. I asked OfferUp to help me contact him for returning the bed frame but OfferUp told me if I cannot contact the seller then it is better to donate the bed frame so I did. I don't use PayPal so I don't mind if PayPal block my account but I need OfferUp to provide the conversation history so I can let PayPal know what really happened. I need to clear my name. It's more like fighting for my name, not for money issue anymore. I cannot believe that he is a fraud seller and PayPal and OfferUp just let he got away so easily. It is frustrating that neither PayPal or OfferUp are willing to make the thing right.