Hey @SLKPRO1. I looked into your account, and you have not contacted Customer Support yet. You actually have never contacted them since creating this account. Please let me know if I can help you with anything else.
@SLKPRO1 Sounds like you have another account then. There's nothing on the account you created here. Sure send me a Private Message and we can see what's going on.
Hey psst, over here — want a link?
Here is the link
You can contact the OfferUp Twitter and they'll direct you or get you in touch with Support
Jokes aside, it is not hidden per say — just think nowadays you have to ask for the link from an admin.
The removed it from the direct site a while back, I believe because people where spamming their inbox with non-issues — asking for it in the forums seems like a way to sift through them.
I tried to get instructions on how to bump via help. Unfortunately, although many keep saying that you click on "Selling" and then the "Bump" option appears. It doesn't but what does appear is "Promote." I clicked on "promote" and then purchased a 7-day promotion all the while thinking I had purchased a 7-day bump for $7.99 because I followed the instructions provided. I immediately sent an e-mail requesting they change my promote to a bump. I was answered by a guy named Robert who said that he couldn't change or cancel anything. That's help?
So, you have misleading instructions and cannot help. And you have no telephone support. I don't get it.