Error R37KPRMM Cant message buyers

Level 3
I actually already talked to @KASARASARA who told me that offer up Admin.would contact me to help me out with figuring out what happened or of its some kind of fraud, but so far I haven't been contacted by any offer up admin.
Thats why I eventually went to my bank and told them to freeze all my accounts and to investigate across PayPal and the transaction. Any other advice?

Worked out, customer service got back to me promplty and all is good!

Level 9

Admins and support are two different things.

Forum Admins are limited in what they can do or see, that's the reason I linked you to support.

Well, hopefully you get it resolved that route you went with.

I'm still not sure if you used the shipping feature or if the error code was in regards to a user block after funds were transferred.

If there's a chance you're being scammed, it would still be wise to contact support.

At least that's what I would do so they can look into that persons account as well and take appropriate action.

My main question is, did you deal outside of the app?
Community Helper
-Ciao' @TacomaLowlife-

So glad everything worked out in your favor!

Appreciate the update 👍
Level 1
I'm having that problem rt now. I want to buy a car and I'm going to miss this bc I can't write to them. I've been sharing posts of cars to my sister look at so she can get a car for her son. I can't communicate to anyone. How do I get this fixed. That's the only thing I've done different. So frustrating. Can anyone help me?
Level 9


In the meantime, why not have your sister setup an OfferUp account and message sellers from her account? All she needs to inform you is of her login and password. Goto offerup dot com using an internet broswer, login, and you will be able to make offers, reply,etc.


Otherwise, you can contact Customer Care here.

Level 1
How do you make it go away?
Community Helper
@AubreyGarcia let me be one of the first to welcome you to the OfferUp Community forum,

AubreyGarcia if your getting an Error; R37KPRMM or messages saying your about to Violate OfferUp guidelines

Usually mean you are doing something against OfferUp guidelines, which is fixable! Just make sure you aren't sending out personal information or sending people the same exact message as it may be flagged as spam. or perhaps a mislabeled server error if you believe you've done nothing wrong.

If you're in good standing the issue will resolve itself. You should be able to message after 24/48 hours, if not I would recommend contact OfferUp customer care from the link below. I have also added the OfferUp selling app guidelines below as well. 🇬🇧😎🔚

OfferUp Customer care

Community Standards/Guidelines:

Posting Rules:
New Member
Ok thanks.good looking out
New Member
Thanks for the info.