Error R37KPRMM Cant message buyers

Level 1
Bro I've been having the same thing like I haven't violated anything I didn't give any info I didn't spam or anything I'm just messages people on different things I want to buy. How is that violating anything???
Level 9

It's one of two things if you are getting this specific error code @LeonNguyen

1. It's often a mislabeled server error. As I mentioned in the first page, this eventually hits everyone. It usually resolves within a couple hours.

2. If it goes on for more than a day then you are in fact violating some sort of rule, in which case you can contact support to get more details on the reason.

Perhaps it's something you are not aware of yet. Or your account was flagged by mistake.
Level 1
I am having the same issue! It says violating rules? All i did was simply reply “yes.” Can we not answer questions poses to us by buyers? Smiley Sad
Level 9
Please refer to the previous comment where I explain what this is.
Level 1
Level 1
How to to link person wanting to buy? @Smokey ?
Level 9

Please make your own thread in the future. That way anyone with a similar question can find it easily.

There should be a share button at the top of every post, send that or your profile.

Be sure any relevant chat is done through the app.
Level 1
I am having this same issue but I was copying and pasting for a client never knew it violates the rules here as am relatively new on this app, if there’s any solution please help out, thanks.
Community Helper
@AAlex let me be one of the first to welcome you to the OfferUp Community forum,

if you’re getting an Error; R37KPRMM or messages saying your about to Violate OfferUp guidelines

AAlex Usually mean you are doing something against OfferUp guidelines, which is fixable! Just make sure you aren't sending out personal information or sending people the same exact message as it may be flagged as spam. or perhaps a mislabeled server error if you believe you've done nothing wrong.

If you're in good standing the issue will resolve itself. You should be able to message within 24/48 hours at the latest. If not I would recommend contact OfferUp customer care from the link below. I have also added the OfferUp selling app guidelines below as well. 🇬🇧😎🔚

OfferUp Customer care

Community Standards/Guidelines:

Posting Rules:
Level 1
I think I violated the rules but copy and pasting but this I never knew was against the rules of Offerup. I have sent a message to the customer care already, thanks.