So I sold an apple watch to a buyer and he said he didnt want it and requested a refund. No problem there. I accepted the refund request and he shipped the watch back to me, But.... he smashed the screen then put it back into the box.
Literally the screen is broken. It obvious he just smashed it before puuting it back in the apple watch box and then the bubble wrap (which I sent it out in).
Im super upset. I don't have any options in the app to say that he returned the item damaged. I sent out a perfectly good watch to now recieved it damaged and now I definitely can't resell. Now I'm out of money and that was a huge loss.
What are my options to be compensated? What happens with that buyer?
Is there any protection for the seller? This is crazy.
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