HELP! Error code R37KPRMM just cost me $750!!

Neighbor

I was given error message R37KPRMM literally right before meeting with someone to sell a $750 MacBook. Now they just drove 2 hours to get to me and are unable to communicate with me. It's asking me to review community guidelines before continuing and doesn't give me a link or any sort of solution to resolve my account so I can resume selling. 

 

This is highly frustrating as I have a buyer who just drove 2 hours to buy a $750 macbook and now I might be losing this sale and wasting his time because Offer Up decided to not allow me to communicate without any solution to resolve this. 

 

PLEASE HELP!

4 REPLIES 4
Captain
Have you tried to reinstall the app?
Neighbor

yes, did nothing. made sure i wasn't connected to VPN, tried from cellular and wifi

Level 9

@rebootpdx

 

 

You can contact customer support at the below link

https://offerup.com/support/new/

Captain
Sorry