How do you cancel Promote plus?

SOLVED
New Member
Hasn't been effective for me and not worth the $19.99 per month.
1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Welcome to the community, @Annageo!  You cancel the trial by going to your active subscriptions. 

 

How to cancel an App Store subscription on iPhone or iPad
  1. Launch the Settings app.
  2. Tap iTunes & App Store.
  3. Tap on your Apple ID.
  4. Tap View Apple ID when the pop up window appears.
  5. Enter your Apple ID password or fingerprint ID when prompted.
  6. Tap Subscriptions.
  7. Tap the Subscription you want to cancel.
Follow these steps to cancel a subscription on your Android device:
  1. Launch the Google Play Store app.
  2. Tap Menu -> My Apps -> Subscriptions and tap on the app of the subscriptionyou'd like to cancel.
  3. Alternatively, tap Menu -> My Apps -> Tap the app of the subscription you'd like to cancel -> Tap the app's details page.
3 REPLIES 3
Community Manager

Welcome to the community, @Annageo!  You cancel the trial by going to your active subscriptions. 

 

How to cancel an App Store subscription on iPhone or iPad
  1. Launch the Settings app.
  2. Tap iTunes & App Store.
  3. Tap on your Apple ID.
  4. Tap View Apple ID when the pop up window appears.
  5. Enter your Apple ID password or fingerprint ID when prompted.
  6. Tap Subscriptions.
  7. Tap the Subscription you want to cancel.
Follow these steps to cancel a subscription on your Android device:
  1. Launch the Google Play Store app.
  2. Tap Menu -> My Apps -> Subscriptions and tap on the app of the subscriptionyou'd like to cancel.
  3. Alternatively, tap Menu -> My Apps -> Tap the app of the subscription you'd like to cancel -> Tap the app's details page.
Neighbor
This only works after you have been charged! How do you cancel before the trial ends so you DONT GET CHARGED?
Level 1
Thank you for posting! Canceled my "Promote Plus" subscription before the free (3) day trial. I was not happy with the results.