I accepted buyers request for the refund....

Level 1
I accepted buyers request for the refund and it has been like 3 days now, and it doesn't seem like he is going to send the item back. He has until 31st.
My question is, if he fails to send the item back by 31st, will the money be released for me? Or will I just lose the item and get no money?
Thanks
1 REPLY 1

@Mortem 

Contact OfferUp for a statuts update (refer to the link below), as OU would have issued the shipping label to the buyer, so that your item can be returned to you.

 

The refund process (for the buyer) is not immediate, so OU still has the buyer's money in their escrow account.

 

https://offerup.com/support/contact-us/