I’m getting charge a service fee of $1.99 instead of 9.9% for shipping ...It doesn’t matter if my item is 6, 8 or 17 dollars offer up is charging me a fee of 1.99 instead of 9.9% ....what’s going on ? Is it happening to anyone else ?
No answer! I sent a email to customer service but no reply...someone was trying to purchase a 6 dollar item from and they were charging me 1.99 for service fee that means I would of only gotten 4 dollars for myself!!! I don’t mind paying 1.99 but only if the item I’m selling is 20 dollars and up ....hopefully someone could solve this
Just had this problem yesterday and today. I did notice that the service is a 9.9% fee depend what you sell, for me I was selling a $3 item Offer up service charge a $1.99 fee and the total amount was $1.01. For one item!!! Like WTF!!! I’ve also notice they where charging there shipping cost from $3 to $5 for a 5oz shipping too. This is crazy. If they don’t fix this system I’m going to have to put up my prices up.
Yes! When did they make this change. When did they notify us they were changing from 9.9% to a minimum of $1.99. I agree it's ridiculous and this should be amended. Items under $20 should not cost the seller $1.99. Again.....when and how was this change told to the users.
I tried to read about the change but offer up has nothing that says that...it still says fee of 9.9% when you put the items on shipping...only after someone puts in a offer it shows you the service fee amount of 1.99
@Yo_ana If you go to Community Blogs and read about Shipping you will see the information about the Seller paying a service fee of $1.99 once the shipped item sells. This happens even if the Buyer pays for the shipping! @L11