Is there any REAL support from OfferUp

Level 1
I have been a member for a couple of years, had over 200+ sales before the end of the year when suddenly my sales were wiped out & now show "2" sales. I have 83 5 star rating, difficult to accomplish with 2 sales. Has anyone got any idea what would cause this? I have contacted customer support multiple times to no avail. Any feedback with a solution would be much appreciated.