@Jamesparmiter I am sorry this has happened. We're are extremely committed to the trust and safety of our users and take these matters seriously. Our Customer Care and Trust & Safety team have responded back to you and are waiting for specific information which they've laid out in steps in your emails. Can you please email them back ASAP so they can help you? Thank you so much!
I am sorry that this unfortunate event happened to you. I would be in a state of shock as well!
I know you said that you reported the incident to the police.
Please file a report on the offerup app too.
HI @E17,,,,,,,i would probably be just as shocked and surprised if it happen t o me also,,,,,,,,,so far all my transactions have been good,,,,,one was kinda wierd,,the only true you one ive dealt with , im pretty sure was high on meth or heroin or something,,,,,,,,,but anyway,,,,,,,,,i like meeting in a parking lot instead of inside ,partly because that way i have their license plate number and description of thier car should anything like that happen,,,,,,,,,,,,,unfortunately,,,,,all the people are the same as craigs list,,,,,,,offerup can only do so much ,,,,,,,the people are the same people and unfortunately here in my area,,,,,the bad guys dont have a problem with being true you registered ,the cops already know who they are,,,,,and know that if they do get caught ,,,they dont do much jail time ,the jails are full,,,,they get a fine and sent back out to do it again,,,,,its kinda like they are working for the city here,,,,getting a fine is like telling them,,,,,go steal something else and give us the money.
I have had 1 buyer steal 2 phones when they csme to buy 1 cheap one, i had about 30 phones to sell and when i went to grab my wallet to make change, (less than 5 seconds with my back turned) she must have grabbed them. I didnt have tge change and said we need to go to a store, she says dont wirry abiut it, after she was super wirrued about a phone costing $10 and went with an $8 phone instead? I tissed in a flip phone fir tge difference. She left and i instsntly noticed the phones were gone. Sent a message saying return my phones sge denied it.
Another time my tablet i was using at that time was taken while auditioning home stereo stuff, was in my garge but had to go inside to grab more wire, buyer suddrnly was in a hurry to leave even though just minutes earlier was adiment about hearing everything before paying. He thrn said he'll tske it and paid. I never once thought he would do anthing like that. I reslly had no worries and figured since his wife and kid were wsiting it was because they were anxious abd ut had been a while already. I even tossed in a bunch of extra stuff. Looked fir my tabket to rate the buyer and it was gone!
Had a buyer bring a friend along, drove up in a Corvette, bought something and the fruend was ibterested in stereo stuff auditioned it fir him and he loved it and bought a few mire itens as well. We all grabbed some items and he put ut in his car, we talked fir a while and tgey were reslly nice guys and we had much in common. Later tgat night i had a ssle fir some smsll bise speakers, i coukd only find 1, went to message the guys asking if tgey grsbbed it by accident since it was simikar to tye dpeakers he bought, but ciukdnt find the message to contact tgem. They blocked me right away! It took days fir OU to repost tge messages so i coukd make contact, about a week or so befire it shiwed up, i asked them if they had it and the original buyer said he'd ask, 2 days later he returned it! So not everone is up to something but i learned to always think that they are and never trust anyone ever.
The guy with my tablet denied taking it even after i reasoned with him, explained that i can see the path it took when i blocked it on google which permanently locks the screen and shiws a nasty message telling the theif to return it. Even though it was worth nothing to him and i onky lost $30 i still had to go get a new SIM and get 1 of my old tabkets activated, took me all night and part if the next morning, super inconvenience! All for nothing, i gave tge ootion to slide it under my garage and i would understand tgat oeopke do stupid stuff and forget about it, since i really did like the guy and wanted to continue selling to him. But it never appeared and he still denies it.
So you are not alone but yiu should have goigle locked it as soon as it happened, once the turn it on and it logs onto google it will be locked and csnnot be used, plus you csn use the GPS to see where it is. If it was wioed google still knows the emie and can locate it even with a changed SIM and new google account. Im not sure if it can be locked if they chsnge the SIM before they turn it on after its wiped.