@BrightMoonstone @Devin28 Links to receive support from OFFERUP SUPPORT to better assist them in their investigations to remove cannabis plants, MaryJane and any and all PROHIBITED ITEMS should remain on this site and should not be misconstrued as being OUTSIDE LINKS (maybe outside of the forums, but NOT outside of Offerup!)
Ok, I have to step in here as well.
@MarieJenn - there is no other way I can make this clearer. Posting a link to receive help from our Customer Care team is completely different than directly posting a link to a user accounts on a nationwide forum. That is targeted harassment and against our Community Guidelines. We have a reporting flow for a reason. The ONLY links that are allowed to be posted on these forums are Help links. Not a single person on these forums, not even me, has the ability to remove posts on the OfferUp app. I can only remove posts here on these forums.
I'm really not sure why this is so hard to understand, or why this has become such an issue.
This conversation is over.
I agree with her and you can take all your "opinions/kudos" and kindly shove it!!!
Pattern of Complaint
On August 10, 2018, BBB recognized a pattern of complaints from consumers regarding customer service issues, billing or collection issues, and advertising issues. Consumers allege that the company does not release funds from the transactions it facilitates in a timely manner. Consumers also claim that their accounts have been terminated without notice or substantiation and that the company is not responsive to customer service inquiries. To date, the company has not responded to complaints filed with BBB.