Thanks for all this feedback on our notifications. This is absolutely something I can pass on.
In the meantime, I can at least help walk you through steps towards disabling the "Your friend Timmy has joined OfferUp!" notifications! You can turn those off by following these steps -
Open Facebook in your browser and open the Settings. Note - you can't follow these steps within the FB app, so you'll have to do it from a web browser or computer.
Once you’re in your Facebook Account Settings choose ‘Apps’.
Select OfferUp to review or edit OfferUp's options.
Uncheck the ability to share friends on Facebook with OfferUp.
Hopefully this helps cut down on some of the unwanted notifications!
I think what user's are saying is that they are not looking for this app to make all kinds of alerts nonstop to entertain them or get the direct pulse feed constantly fed telling you every single second of activity on OfferUp.
It's more of an app problem that it has actually setting up it's notification improperly in your phones OS! Seems to be hit or miss, everyonce in a while it will send a noise but that's 1:9 (about 1 out of 9 messages notifies me in any way) but that's consistent across 4 or 5 devices that share the same hot spot phone but all have the same OfferUp app installed. Not all devices will chime in at each message. 1st pad, exact as the 2nd will make a noise but the other may or may not, 2 other phones will possibly but most likely will not make a noise untill the 6th message has appeared and some won't post any untill that moment, the times will be fro. 5 hours earlier!
This is what most of us have been saying!, not hearing it ever, or not seeing messages, I highly doubt that anyone is happy to ever see another announcement of crap they mistankenly hit by accident weeks ago and seems to never go away now!
Those notifications can be turned off on your phone if you look into further, just follow the trail and stay with Google as they walk you through 100 pages of steps needed to allow showing everything or nothing and all in between! Your choices come with the least possible into, you'll research every single line of text trying to figure out what's safe to block and what it affects. Googles endless pursuit of wasting your time so much that you finally just give up, they won! Smart, added so many controls that you can't bitch about it ever!
After a few days of going through every setting that Google has for you to stop or allow and you find out that it just turns back on again when it's triggered! But most of us just gave up blocking everything all the time and what was once the worst case of spying on people is now considered to be normal data gathering done constantly to a point where it's normal and highly accepted act being done 24/7 forever till they die and then some more.
I spent a long time looking for customization only to find there is none. It's very frustrating to get notifications that I don't want, such as "look for x in your area" that come up whenever offerup decides I haven't been using it enough or whatever. But getting notifications when I get messages from users is very important! For now I will need to disable all notifications unless I'm actively selling something, I guess.
It's been almost a year. When does the OfferUp team plan on delivering the ability to customize notifications? The only notifications I want are when a human reaches out to me to move a transaction forward.
The offer up in-app marketing notifications are not just no-value features, they actually *remove* value from the overall offerup experience.
Your marketing team is making a mistake with these mobile pushes. It doesn't fit the experience of the app. I'd wager the conversion rate is quite lame for the amount of negative experience it causes. I know from working with mobile that these tend to get 1-2% open rate while it causes about the same tally of uninstalls or blocks. A better solution would be to advertise saved search alerts and notifications more prominently.
These promotion pushes should be opt-in and opt-out enabled.
I've personally uninstalled the app over this missing feature in the past. I only reinstall it when I have a wave of things to sell. It was faster than finding the **bleep** thing in settings to block.