Offer Up shipping payments. Just a warning for those who want to use it.

Level 5

So as quite a few people know by now this payment pending thing is crap. I'm posting my story here in hopes that others will not fall for the same. 

On the 28th of April my package got to it's buyer. He left me a good review and I in turn did the same. It says in the shipping payment thing with offer up that it usually takes 3-5 days for my money to get to my bank. Ok well it's on day 11 about to go to 12 and still nothing. Yes I email a bunch of people and the same thing keeps coming up. 3-5 days bank deposit make sure the person leaves a review , 3 days for the person to like the item bla bla bla I get it. And yes I do know they don’t count weekends and holidays as business days so its not 11 day going onto 12 but 8 days going to 9 days and still no effort has really been made.  Here is a message from accounting BTW

 

 

Steven (OfferUp Support)

May 9, 1:04 PM PDT

Hi there,

My name is Steven and I am a Payments Specialist with OfferUp. I took a look and it appears that there was an issue that prevented you from being paid I have made some changes and disbursed the funds to you today, 05/09/2018 and you should see them reflected on the deposit method you opted for when you set up your OfferUp Payments on your account.

This typically happens within a day or so, but depending on your financial institution, it can take up to 5 business days for funds to process and reach your account.

If you have any other questions, feel free to let us know.

 

Don't use there payment option. It's so so so much safer to use Paypal. How do I know? I made a sale on here through here with paypal and I already have my money in my account. How long did it take them? Oh about a min. How long before I get my money from here? Well if adding 5 more days from Steven I may not get my money until next week!!! NEXT FREAKING WEEK!!!! If anybody who also had problems with their money taking long to get to them please post your story here so others will be warned not to use this service and to make Offerup fix this system.

9 REPLIES 9
Level 5

And yes I checked my bank account. No it has not be placed in there. Still paymant pending.

New Member
Same here my stuff was purchased on the 7th and still says pending.... ridiculous it takes this ling when pay pal and eBay don't take this long...
Level 1
How do I contact Offeredup regarding my payment? Its been 5 days still saying payment pending. Ridiculous
Level 1
Sadly, TWO of mine are pending also and it’s been 17 days’ I’ve messaged customer service and they ignore it! I’m So 😠 and frustrated!

Do yours get resolved? If so any tips?
Thanks and good luck with your stuff. 🙂
New Member
My claim has not been felt with, and it’s been about 3weeks now. Seeking legal counsel!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Level 1
Terrible. No it has not been resolved. I emailed Offeredup twice no response. I don't understand why deposit is still pending. I will not use their payment method ever again
Level 1
Wow! Im sorry. Maybe thats what I need to do as well. This really take the enjoyment away from selling. Ridiculous
Community Manager

I can confirm that you wrote into our payments team yesterday, @Fromme2U. Your inquiry has been escalated to the proper teams.

Level 1
Ok but i heard theres a lot of scams with paypal right now & you shudnt use that method as it might be fraud. What if i send my item and the payment wad fraudulent will i have to take A loss on money & my item? Cant find info where fraud is concerned. Thanks