OfferUp Community Helpers

SOLVED
Level 9
@Mj_206,I think all those hand picked JR admin for forum should be rewarded with motivational OfferUp logo imprinted mug, t-shirt, mouse pad, OR any other OU logo item from OUHQ. Smiley Happy
Level 9
@Laupa, I think your prayer will be denied by the grammar goddess.
Community Manager

@Dad_Tired those chosen will ALLLL be getting swag Heart

 

PS - These decisions were made by our Head of Community. I didn't want it to seem as if I'm playing favorites. But spoiler alert - I think most everyone that applied is getting access to this escalate button.

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New Member
 
Community Helper
-Ciao' @Melissa777-
---Welcome to the OfferUp Community Forums---
Feel free to join in the Forums any time with feedback or qq's.
Looking forward to your participation... 👍☺
Community Helper
@KSARASARA well said!, 👍😎🇬🇧
New Member
Hi! I'm new here I'm trying to message someone back about an item and it's no longer letting me die to violating guidelines. How can I fix this?
Community Helper
@Izzy655 let me be one of the first to welcome you to the OfferUp Community forum,

Izzy655 Error; R37KPRMM or messages saying your about to Violate OfferUp guidelines

Usually mean you are doing something against OfferUp guidelines, which is fixable! Just make sure you aren't sending out personal information or sending people the same exact message as it may be flagged as spam. or perhaps a mislabeled server error if you believe you've done nothing wrong.

If you're in good standing the issue will resolve itself. You should be able to message after 24/48 hours, if not I would recommend contact OfferUp customer care from the link below.
I have also added the OfferUp selling app guidelines below as well. 🇬🇧😎🔚

OfferUp Customer care
https://offerup.com/support/new/

Community Standards/Guidelines: https://ask.offerup.com/887968861

Posting Rules: https://ask.offerup.com/887969001
Level 1
Good morning. I have tried to post a topic that never showed and sent PMS to different people with no replies. Can someone please help? :-(
Community Manager

Hey there @Reneek8 - apologies for the delay! Your account should be in good standing at this time. Try uninstalling and reinstalling the app and see if that helps.