Hello, I had a verified Truyou account with dozens of nothing but five star ratings. The other day I got logged out, and it kept saying "incorrect password." After a while, I tried the "forgot password" option which prompted this email is not registered. I tried then to register with my school email, and it said it was used already. I finally registered with my dad's email, but the account does not work at all. I can't post or send messages. I am here on this forum with an account I just made on my desktop as a last resort for help! I have lost all the connections I made, sales that were about to be completed, and reputation I had built. I have been emailing support everyday for a week now, and I have not gotten a response. I even made a Twitter to try contacting them through there. Please help me. There are deals I want to make and great offers I am seeing.
@helpneeded1 Sure was! Our Customer Care team should be able to help you out from here. They typically respond to cases in the order in which they were received, and I escalated it earlier