Hello @Mj_206, my TrustYou account is also showing pending. When I completed the process, I was in the car and i think it is not recognizing my face. Can you reopen my application so that I may send redo it. Thanks
Hi, I've been on offerup for a few years and all of a sudden when I started to use the shipping feature yesterday it won't let me respond to buyers messages or edit my items until I'm truyou verified. I sent the documents twice hours ago.
This is extremely frustrating because I have people trying to buy my items! and I have pending offers. Help would be greatly appreciated. Thanks
I’m also having this issue now but when when the camera opens to take a picture of my ID it immediately closes back out and says it cannot finish the process right now. I cannot reply to messages or anything it says I have to complete truyou. Please help