Promote plus cancellation

New Member
I still got charged and now need a refund because I didn’t intend to use the service. What should I do? Because there isnt even a customer service to talk to,There was no information on the app to cancel the subscription.
4 REPLIES 4
Community Helper
Are you using android or apple phone? I kind of need to know to better explain how to cancel as it depends on the device. To get a refund, I would go to customer service. https://offerup.com/support/new
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Level 1
I went online followed every step they told me and I still cannot cancel promote Plus. I want out I hate there is no customer support.
New Member
What customer support! Give a phone number to call. I need to speak to a human, can't afford more "promote plus" charges and dont use OfferUp any more.