Questions about Selling and Shipping Nationwide with Offerup

Level 1
I shipped an item a month ago and I still have yet to get paid. It says deposit pending still and all of my bank info Is correct on the app
Level 1
I am attempting to ask a question about shipping barcode labels and I am unsure where to go on the app or how / who to ask? Help me!
Level 9
@KatieDecor Cute username 😁
What exactly is the question? I will try to help if I can.