Hello I'm new here to offer up... ok so I need help.. I mailed 2 pair of shoes and they recieved them today.. and messaged me that I put a size 12 and actually its a size 13... which I didn't do on purpose... i got the wrong size which I haven't noticed.. anyways they want a refund.. and i apologized and I think the right thing to do is give them a refund . Except I don't know how.. they paid $20 for each pair which is $40 total plus $5 for each pair for shipping... and they would have to return the items to me.. how would I do this? Do I wait for them to ship it? Do they take it out of my account ?? Actually I haven't gitten it deposit yet.. sorry I'm new and just don't know how to deal with this lol.. i want to make sure i get my shoes back before i send money.. HELP!
I had someone submit a buyers claim on the only thing I shipped. I NEVER got my item back. It sucks because i think this guy was just trying to get a free item. He never told me that he was going to do so i was completely blindsided when he tried to get his money back. At least this buyer was being honest.
It's been okay for me, with the exception of one false buyer claim that I was supposed to be paid anyway on (as a courtesy 🙄 umm ok) but I never did get paid the money has been pending for several months. I would quickly delete my shipping option from here if I encountered that again Although I hate meeting locally and prefer to ship, I do have other options for shipping. Some kinks have been worked out but several more need to be before this will ever be a truly successful shipping site. They must get live support or this will fail. End of story.