Refunds

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I need to refund a customer I am the seller and have already been paid thru the app

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Community Manager

Hey there, @Robins-Garage! Welcome to the community! I'd recommend reaching out to our Customer Care team - they'll be able to walk you through any next steps.

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Community Manager

Hey there, @Robins-Garage! Welcome to the community! I'd recommend reaching out to our Customer Care team - they'll be able to walk you through any next steps.

Just a quick question how do I get a hold of anyone at offer up? I have went to contact us several times and tried sending several messages wording differently each try. including transaction number and I get a big sad face with a large transaction number. and a message telling me: OOPS we are having trouble processing your request, our staff has been informed of the issue. Help them out by describing what you did in the feedback forum. I click that link and it takes me back to the How can we help you page.

Level 1
How do you get a hold of them if i want to be refunded from someone who scammed me