I was unfairly (my feeling) given poor feedback after one of my sales so reported the member. I never received a response from a staff member here. It might be a little late to tell my full story but felt I'd give it a go since I have this new arena (the forum!) to be heard in.
If a staffer could contact me to discuss this transaction I'd appreciate it.
As much as I like OfferUp, their support is on par with places like AT&T, long wait times and generic responses. I’ve had the same experience with unfair reviews. Even though imo five stars don’t mean much since lots of people are explicitly asking each other rate themselves 5 stars, a bad review can be very damaging especially when that your first rating. My issue was months ago so hopefully they’ve improved their support and get back to you soon.